Support

= Commercial Support = Support for the Linux-HA software is available from a variety of places. The following organizations provide paid support for Linux-HA:


 * IBM Global Services Support Line (Linux support customers) - includes DRBD
 * IBM Global Services Consulting Services designs solutions incorporating Linux-HA, DRBD, and other technologies.
 * SUSE/Novell supports Linux-HA for their Enterprise Server versions of Linux - includes DRBD
 * LINBIT provides 24/7 global support, consulting and training for DRBD, Heartbeat, Pacemaker, Corosync and other HA-software suites. Philipp Reisner and Lars Ellenberg, the authors and maintainers of DRBD, oversee LINBIT's Professional Services team.  LINBIT is also the author and maintainer of the DRBD User's Guide.
 * hastexo offers remote and on-site consulting, in addition to training, for Pacemaker, Heartbeat, DRBD and Corosync.
 * tummy.com, ltd. has extensive experience with High Availability deployments dating back to 1996, and provides consulting and support for Linux-HA on many Linux platforms. Additionally, they have a true five-nines facility and offer High Availability managed hosting services - includes DRBD
 * B1 Systems is primarily specialized in Linux Clustering and Virtualization solutions and provides international consulting, training and support services. Also in combination with other Open Source solutions i. e. OCFS, DRBD, Linux Virtual Server (LVS) or HASIv2.
 * Michael Schwartzkopff (author of the book "Clusterbau mit Linux-HA Version 2") offers consulting and support services around Linux clusters (HA, LVS).
 * Linuxhotel provides courses on heartbeat 2, iscsi and cluster filesystems and other related topics.
 * Heinlein Support offers courses about Linux Cluster: Topics: Linux-HA, heartbeat, openais, pacemaker, DRBD and LVS.
 * Gurulabs offers trainings in the US on Linux Clusters. Topics covered: heartbeat, openais, pacemaker, DRBD, cluster filesystems, shared data and the setup and integration of Linux Virtual Server (LVS) into the cluster.
 * IT-Schulungen.com offers training and consulting for Linux topics as including High Availability an load balancing.

= Community Support = Of course there is also community support. We have several mailing lists, a Bugzilla bug tracking system, and an IRC channel associated with the project.

IRC

 * irc://irc.freenode.org#linux-ha
 * irc://irc.freenode.org#drbd

Mailing Lists
Due to the prevelence of SPAM in the internet, ALL our mailing lists require subscribing before you can post to them. So be sure and subscribe, or don't try and post to them.

Pacemaker related questions
If you want to discuss not heartbeat, but pacemaker/CRM specific questions, you get better results at the Pacemaker mailing lists.

Announcement Mailing List (announce-only)
The announcement mailing list is a low-traffic announce-only mailing list where notifications for new releases, major bugs, etc. are sent. We strongly recommend that everyone using or redistributing the Linux-HA software subscribe to this list.
 * General List Information (including how to subscribe)
 * List archives

Main Mailing List
The main mailing list is a discussion list where general configuration questions, etc. can get answered for stable releases.
 * General List Information (including how to subscribe)
 * List archives
 * Searchable Linux-HA mailing list archive provided by the AIMS group.
 * Searchable Linux-HA mailing list archive provided by Gossamer Threads.
 * GMANE interface

Japanese Main Mailing List
The main Japanese mailing list is a Japanese-langauge discussion list where general configuration questions, etc. can get answered for stable releases.
 * General Japanese Language Mailing List Information (including how to subscribe)

Development mailing list
This is where discussions on the ["Mercurial"] and beta versions of the Linux-HA software get answered. At the present time, most of the discussion of Linux-HA on non-Linux platforms takes place here.
 * General List Information (including how to subscribe)
 * List archives
 * Searchable Linux-HA-Dev mailing list archive provided by the AIMS group.
 * Searchable Linux-HA-Dev mailing list archive provided by Gossamer Threads.

You may also subscribe to one or more of the RSS feeds from our Mercurial repositories.

Bugzilla - Bug Tracking

 * Bugzilla Query
 * Enter New Bug
 * Create Bugzilla Account